Here's the latest:

1. Main phone number will remain: (912) 480-0350 until Comcast clears up the issue with provisioning the new one.
2. Switched to Genbook for real-time appointment scheduling (new booknow button).
3. Maintenance Plan Details (.pdf) updated to include information about costs, insurance coverage, and new logos.
4. DIY page links updated.
5. About page added.

Hart's PC Repair has upgraded the remote connect software used to connect to client's computers. Remote support connections are much faster and the download size for the connect software is now only 315 kb vs. 12.8 MB. Also, client's can leave the Support.exe file on their desktop...double click on it...enter the 6-digit pin code and reconnect to Hart's PC Repair in seconds. Another good feature of the software is that it automatically uninstalls itself after each remote session.

Hart's PC Repair has moved into the web 2.0 world of appointment setting. I've found the best way to keep in contact with clients was to make myself available 24 hours a day. This gives you the convenience of booking any service outside of normal business hours. You'll find the red book now button on this website. Feel free to give it a try . I'm now  just a click away.

Get to the bottom of that annoying computer problem with a free online analysis of your Windows PC today. All you need to do is click on the the "BOOK NOW" tab located on the right side of the page and schedule the service titled "Online Checkup" - takes about 5 minutes.

OK, you set up your appointment...what's next?

 A technician will call you on the date and time you picked for the service, connect to your computer remotely, and begin to examine your computer. You'll be able to see everything live on your computer screen.

Benefits:

• Get to the bottom of a computer problem
• Chat live and ask questions
• Final estimate on repair cost
• It's 100% Free
  

If you want to access porn on your own PC at home that's your business - but, if you own a business you should definitely avoid visiting online porn sites from a computer that your business relies on. This is not a statement about whether viewing porn is morally right or wrong. The fact is - visiting porn sites from a computer that your small business relies on...can be dangerous to your bottom line. A great article http://blog.opendns.com/2010/06/15/the-risk-is-there-researchers-connect-pornography-and-malware/ from the OpenDNS blog elaborates on what most PC technicians already know - porn sites are bad news!

Microsoft Security Essentials http://www.microsoft.com/security_essentials/ ranks high among free anti-malware solutions and even performs better than other paid anti-malware solutions. I highly recommend Microsoft's free anti-virus software to any home user that needs protection on their system.

Just read any AV Comparitives performance http://www.av-comparatives.org/ report and see all of the paid solutions that Microsoft Security Essentials outperformed.

I'll be posting some very helpful information on this "blog". Nothing too fancy - just some stuff about computers or related security news that I think people would like to know.